{"id":11791,"date":"2017-07-28T15:08:42","date_gmt":"2017-07-28T20:08:42","guid":{"rendered":"https:\/\/mentalhe180dev.wpenginepowered.com\/news\/quiet-power-listening\/"},"modified":"2025-10-13T08:22:18","modified_gmt":"2025-10-13T13:22:18","slug":"quiet-power-listening","status":"publish","type":"post","link":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/news\/quiet-power-listening\/","title":{"rendered":"The Quiet Power of Empathic Listening"},"content":{"rendered":"

Many of us forget that we all possess one of the most effective tools to aid someone experiencing a mental health crisis.<\/p>\n

Listening.<\/p>\n

We hear a lot about active listening \u2013 listening and responding to another person to improve mutual understanding. For people in roles like a nurse or doctor, engaging and responding while listening is an ideal strategy. Checking information during a conversation helps ensure patients receive the correct treatments and medications.<\/p>\n

But for situations when someone is experiencing symptoms of a mental health crisis, there is another kind of listening that can be more effective: empathetic listening. For a person experiencing a mental health problem, having an empathetic listener can be calming and reassuring \u2013 even healing.<\/p>\n

Empathy, unlike sympathy, does not mean we agree with the other person or see things from the same point of view. Instead, it requires taking a moment to step outside of our normal patterns of thinking and feeling to imagine what it feels like to be the person in front of us.<\/p>\n

\u00a0\u201cMost people experiencing distressing emotions and thoughts want an empathetic listener before being offered helpful options and resources.\u201d<\/strong><\/p>\n

\u2014 Mental Health First Aid USA manual<\/strong><\/p>\n

The first way to diffuse a tense situation is to establish rapport with the person in distress. Listening quietly, without engaging in problem-solving, signals that you are on that person\u2019s side. This simple gesture validates the other person\u2019s experience.<\/p>\n

Listening empathetically allows the listener to really hear and understand what is being said. It also makes it easier for the other person to feel they can talk freely without being judged.<\/p>\n

Here are some ways to show empathy the next time you encounter someone who may be experiencing a mental health crisis:<\/p>\n

    \n
  1. Focus on conveying empathy<\/strong> and not on changing the person or their perspective.<\/li>\n
  2. Slow down.<\/strong> Distress often increases the speed of our speech and gestures. Give the person in front of you enough time to express themselves.<\/li>\n
  3. Use a relaxed body posture. <\/strong>Stay close enough to the person to show you care, but do not touch the person without asking first.<\/li>\n<\/ol>\n

    Our distress increases when we feel isolated. By showing empathy, you can help the person in front of you calm down.<\/p>\n

    Remember, the person in front of you shares your human condition \u2013 with all its needs, struggles and desires. Although you might fear making someone uncomfortable, remember that many people experiencing mental health symptoms want someone to notice them and offer support.<\/p>\n

    To learn more about how to help those around you who live with mental illness or a substance use disorder, find a Mental Health First Aid course<\/a> near you.<\/p>","protected":false},"excerpt":{"rendered":"

    Many of us forget that we all possess one of the most effective tools to aid someone experiencing a mental health crisis. Listening. We hear a lot about active listening … Read more<\/a><\/p>","protected":false},"author":19,"featured_media":11793,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"give_campaign_id":0,"footnotes":""},"categories":[1],"tags":[],"topic":[181],"news-type":[172],"class_list":["post-11791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","topic-mhfa-training","news-type-blog"],"acf":[],"yoast_head":"\nThe Quiet Power of Empathic Listening<\/title>\n<meta name=\"description\" content=\"Empathetic listening can be effective when someone is experiencing a mental health crisis. 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It validates the other person's existence.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/news\/quiet-power-listening\/\" \/>\n<meta property=\"og:site_name\" content=\"Mental Health First Aid\" \/>\n<meta property=\"article:published_time\" content=\"2017-07-28T20:08:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-13T13:22:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_275617244-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Erica Hoffman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erica Hoffman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/\"},\"author\":{\"name\":\"Erica Hoffman\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/person\/3e26cbdc9456507736ff9dc012378a9e\"},\"headline\":\"The Quiet Power of Empathic Listening\",\"datePublished\":\"2017-07-28T20:08:42+00:00\",\"dateModified\":\"2025-10-13T13:22:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/\"},\"wordCount\":445,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#organization\"},\"image\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_275617244-scaled.jpg\",\"inLanguage\":\"es-MX\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/\",\"url\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/\",\"name\":\"The Quiet Power of Empathic Listening\",\"isPartOf\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/quiet-power-listening\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_275617244-scaled.jpg\",\"datePublished\":\"2017-07-28T20:08:42+00:00\",\"dateModified\":\"2025-10-13T13:22:18+00:00\",\"description\":\"Empathetic listening can be effective when someone is experiencing a mental health crisis. 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