{"id":11929,"date":"2017-12-27T18:27:37","date_gmt":"2017-12-27T23:27:37","guid":{"rendered":"https:\/\/mentalhe180dev.wpenginepowered.com\/news\/offering-hope-crisis-text-line\/"},"modified":"2025-10-13T08:24:10","modified_gmt":"2025-10-13T13:24:10","slug":"offering-hope-crisis-text-line","status":"publish","type":"post","link":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/news\/offering-hope-crisis-text-line\/","title":{"rendered":"Offering Hope by Knowing How to Help"},"content":{"rendered":"

Thank you for letting me know I\u2019m not alone.
\n<\/em>\u2014\u00a0\u00a0\u00a0 Crisis Text Line user<\/p>\n

Americans tap, swipe or click their cell phones at an astonishing average of 2,617<\/a> times each day. So, it\u2019s probably no surprise that the Crisis Text Line<\/a> \u2013 a nonprofit organization that provides 24\/7 crisis intervention by texting 741741 \u2013 has grown from 600 counselors exchanging eight million messages two years ago to more than 3,700 counselors who have exchanged 56 million messages to date (\u201cA Crisis Text Line That Calms with Texting and Data<\/a>,\u201d The New York Times, December 12, 2017).<\/p>\n

And given the reported increases<\/a> in loneliness, depression and suicidal risk among young people, it\u2019s also not unexpected that three-quarters of Crisis Text Line callers are under 25 years old, with 12 percent under the age of 13. What is unique about this service is how data can be used to spot trends and identify issues that need greater attention. For example, 20 percent of users under age 13 mention self-harm \u2013 usually cutting \u2013 and those who engage in self-harm speak frequently of being scared and alone.<\/p>\n

Crisis Text Line counselors are trained to build rapport with texters, explore available support systems and share resources. They offer connections to local services for follow-up help and can initiate an \u201cactive rescue\u201d by calling local police or 911 for a caller they believe is suicidal.<\/p>\n

Texting is anonymous and can be done anywhere, which is part of its appeal to those in crisis. But sometimes the person who needs our help with a mental health or substance use problem isn\u2019t at the other end of a cell phone, and often they aren\u2019t a stranger\u2014they are a family member, friend or coworker. That\u2019s where Mental Health First Aid<\/a> comes in. The course teaches five key skills, easily remembered by the acronym ALGEE:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A<\/strong>ssess for rick of suicide or harm<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 L<\/strong>isten nonjudgmentally<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 G<\/strong>ive reassurance and information<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 E<\/strong>ncourage appropriate professional help<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 E<\/strong>ncourage self-help and other support strategies<\/p>\n

Mental Health First Aiders make connections with those who might otherwise remain silent about their problems. Everyone can #BeTheDifference<\/a> for someone in need if they know what to look for and how to engage people in open conversation. What are you waiting for? Find a course<\/a> near you today.<\/p>","protected":false},"excerpt":{"rendered":"

Thank you for letting me know I\u2019m not alone. \u2014\u00a0\u00a0\u00a0 Crisis Text Line user Americans tap, swipe or click their cell phones at an astonishing average of 2,617 times each … Read more<\/a><\/p>","protected":false},"author":17,"featured_media":11933,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"give_campaign_id":0,"footnotes":""},"categories":[1],"tags":[193],"topic":[178,181],"news-type":[172],"class_list":["post-11929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-suicide","topic-mental-health","topic-mhfa-training","news-type-blog"],"acf":[],"yoast_head":"\nOffering Hope by Knowing How to Help<\/title>\n<meta name=\"description\" content=\"... Crisis Text Line \u2013 a nonprofit organization that provides 24\/7 crisis intervention by texting 741741 \u2013 has grown from 600 counselors exchanging...\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Offering Hope by Knowing How to Help\" \/>\n<meta property=\"og:description\" content=\"... Crisis Text Line \u2013 a nonprofit organization that provides 24\/7 crisis intervention by texting 741741 \u2013 has grown from 600 counselors exchanging...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/news\/offering-hope-crisis-text-line\/\" \/>\n<meta property=\"og:site_name\" content=\"Mental Health First Aid\" \/>\n<meta property=\"article:published_time\" content=\"2017-12-27T23:27:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-13T13:24:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1423\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Danielle Poole\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Danielle Poole\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/\"},\"author\":{\"name\":\"Danielle Poole\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/person\/983d51ff53d6eb43c03d47030fe89993\"},\"headline\":\"Offering Hope by Knowing How to Help\",\"datePublished\":\"2017-12-27T23:27:37+00:00\",\"dateModified\":\"2025-10-13T13:24:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/\"},\"wordCount\":373,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#organization\"},\"image\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg\",\"keywords\":[\"Suicide\"],\"inLanguage\":\"es-MX\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/\",\"url\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/\",\"name\":\"Offering Hope by Knowing How to Help\",\"isPartOf\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg\",\"datePublished\":\"2017-12-27T23:27:37+00:00\",\"dateModified\":\"2025-10-13T13:24:10+00:00\",\"description\":\"... Crisis Text Line \u2013 a nonprofit organization that provides 24\/7 crisis intervention by texting 741741 \u2013 has grown from 600 counselors exchanging...\",\"breadcrumb\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#breadcrumb\"},\"inLanguage\":\"es-MX\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es-MX\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage\",\"url\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg\",\"contentUrl\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg\",\"width\":2560,\"height\":1423},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Offering Hope by Knowing How to Help\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#website\",\"url\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/\",\"name\":\"Mental Health First Aid\",\"description\":\"Mental Health First Aid\",\"publisher\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-MX\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#organization\",\"name\":\"Mental Health First Aid\",\"url\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-MX\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/06\/mental-health-first-aid-logo.svg\",\"contentUrl\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/06\/mental-health-first-aid-logo.svg\",\"caption\":\"Mental Health First Aid\"},\"image\":{\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/person\/983d51ff53d6eb43c03d47030fe89993\",\"name\":\"Danielle Poole\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-MX\",\"@id\":\"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7ecd64d02e14b96518b5c9ef91a9274e8e1a6ef4830b2178704b15cc7a6912d0?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7ecd64d02e14b96518b5c9ef91a9274e8e1a6ef4830b2178704b15cc7a6912d0?s=96&d=blank&r=g\",\"caption\":\"Danielle Poole\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Offering Hope by Knowing How to Help","description":"... Crisis Text Line \u2013 a nonprofit organization that provides 24\/7 crisis intervention by texting 741741 \u2013 has grown from 600 counselors exchanging...","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"es_MX","og_type":"article","og_title":"Offering Hope by Knowing How to Help","og_description":"... Crisis Text Line \u2013 a nonprofit organization that provides 24\/7 crisis intervention by texting 741741 \u2013 has grown from 600 counselors exchanging...","og_url":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/news\/offering-hope-crisis-text-line\/","og_site_name":"Mental Health First Aid","article_published_time":"2017-12-27T23:27:37+00:00","article_modified_time":"2025-10-13T13:24:10+00:00","og_image":[{"width":2560,"height":1423,"url":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg","type":"image\/jpeg"}],"author":"Danielle Poole","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Danielle Poole","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#article","isPartOf":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/"},"author":{"name":"Danielle Poole","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/person\/983d51ff53d6eb43c03d47030fe89993"},"headline":"Offering Hope by Knowing How to Help","datePublished":"2017-12-27T23:27:37+00:00","dateModified":"2025-10-13T13:24:10+00:00","mainEntityOfPage":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/"},"wordCount":373,"commentCount":0,"publisher":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#organization"},"image":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage"},"thumbnailUrl":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg","keywords":["Suicide"],"inLanguage":"es-MX","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/","url":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/","name":"Offering Hope by Knowing How to Help","isPartOf":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage"},"image":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage"},"thumbnailUrl":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg","datePublished":"2017-12-27T23:27:37+00:00","dateModified":"2025-10-13T13:24:10+00:00","description":"... Crisis Text Line \u2013 a nonprofit organization that provides 24\/7 crisis intervention by texting 741741 \u2013 has grown from 600 counselors exchanging...","breadcrumb":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#breadcrumb"},"inLanguage":"es-MX","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/"]}]},{"@type":"ImageObject","inLanguage":"es-MX","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#primaryimage","url":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg","contentUrl":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/09\/shutterstock_519503956-scaled.jpg","width":2560,"height":1423},{"@type":"BreadcrumbList","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/news\/offering-hope-crisis-text-line\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/"},{"@type":"ListItem","position":2,"name":"Offering Hope by Knowing How to Help"}]},{"@type":"WebSite","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#website","url":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/","name":"Mental Health First Aid","description":"Mental Health First Aid","publisher":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-MX"},{"@type":"Organization","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#organization","name":"Mental Health First Aid","url":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/","logo":{"@type":"ImageObject","inLanguage":"es-MX","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/logo\/image\/","url":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/06\/mental-health-first-aid-logo.svg","contentUrl":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/app\/uploads\/2025\/06\/mental-health-first-aid-logo.svg","caption":"Mental Health First Aid"},"image":{"@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/person\/983d51ff53d6eb43c03d47030fe89993","name":"Danielle Poole","image":{"@type":"ImageObject","inLanguage":"es-MX","@id":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7ecd64d02e14b96518b5c9ef91a9274e8e1a6ef4830b2178704b15cc7a6912d0?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7ecd64d02e14b96518b5c9ef91a9274e8e1a6ef4830b2178704b15cc7a6912d0?s=96&d=blank&r=g","caption":"Danielle Poole"}}]}},"_links":{"self":[{"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/posts\/11929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/comments?post=11929"}],"version-history":[{"count":1,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/posts\/11929\/revisions"}],"predecessor-version":[{"id":18482,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/posts\/11929\/revisions\/18482"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/media\/11933"}],"wp:attachment":[{"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/media?parent=11929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/categories?post=11929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/tags?post=11929"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/topic?post=11929"},{"taxonomy":"news-type","embeddable":true,"href":"https:\/\/dev.grafik.mentalhealthfirstaid.org\/es\/wp-json\/wp\/v2\/news-type?post=11929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}